Is there a government/academic discount?
Do BIO members receive a discounted rate on registration?
Yes, BIO members receive reduced rates at all BIO events. To learn more about member benefits and to join, please click here.
How do I pay by wire transfer?
What are your Cancellation & Substitution Policies?
- Cancellation requests must be submitted in writing on or before Thursday, September 14, 2023, to receive a partial refund. Email cancellation requests to CustomerCare@bio.org.
- A $600 administrative fee will be deducted from all cancellation refunds.
- Approved refunds will be processed after the conference. BIO regrets that refunds will not be given for no-shows/non-participants.
- Cancellation requests received after September 14, 2023, will not be honored.
- To transfer your registration to another individual, send an email to CustomerCare@bio.org on or before Thursday, September 28, 2023.
How do I make a correction or change to my registration?
What if I become a member of BIO after I have registered as a non-member?
You should contact the BIO International Convention team at CustomerCare@bio.org, and after verification from the BIO Membership department, the proper adjustment will be made to your record and a credit card refund will be issued.
I am a service provider. How should I participate?
Sponsoring the BIO Investor Forum provides the best opportunity for bioprocess, service providers CROs/CMOs to showcase their company's brand, help them identify new partners and strengthen their business connections. Learn more about sponsoring this event.
Is media registration complimentary?
Media registration is open to editors and reporters working full-time for print, broadcast, or web publications with valid press credentials. Please contact email@example.com for more information.
How do I change my email address?
Corrections to your email address should be emailed to CustomerCare@bio.org, please allow up to 4 business days for a new confirmation to be sent.
Why have I not received a registration confirmation?
All confirmations are HTML (Web) pages at the conclusion of your registration and are printable. Additionally, an email confirmation is sent immediately following the completion of online registration. If you have not received a confirmation, please check your spam or junk mail folder.
How do I get my registration confirmation to be resent to me?
BIO One-on-One Partnering
How do I access the partnering system?
Your login credentials will come from firstname.lastname@example.org - please add this address to your safe senders' list.
For security purposes, a delegate's email address must correlate to his or her identity and registered company in order to access the system. This means that the email you register with must match your name as well as your company. To further ensure security, the following Internet browsers are supported: Google Chrome (v. 42.0 and above), Internet Explorer (v. 11.0 and above), Mozilla Firefox (v. 37.0 and above), and Safari for Mac (v. 8.0 and above).
Questions about Partnering? Contact the BIO Partnering Team at email@example.com.
How long will I be able to access the BIO One-on-One Partnering system once the conference ends?
How many meeting requests can I send?
How does partnering at the 2023 BIO Investor Forum work?
When will meeting scheduling begin?/How do I schedule my meetings?
Where can I find a list of participating investors and potential partners?
Registered attendees can also use the Search function within the Partnering system to research the profiles of potential partners and sort by investor type, therapeutic area of interest, and other categories.
Why do companies present?
Who can present?
How can we get a presentation spot at this event?
What is the deadline to submit an application?
Do I need to be registered for BIF to present?
Are there any additional fees associated with presenting?
Yes. Presentation fees are different depending on company type. Please refer to the Company Type chart here.
General Event Information
Is it safe to visit San Francisco?
BIO has invested in additional security measures at the event venue. We encourage you to follow general safety guidelines when visiting any major city. You can find some recommendations here, as well as some additional resources: